Privacy Policy

1. Introduction

Yatri Enterprises (“we”, “us”, “our”), run by proprietor Chelluri Nukaraju, provides safety nets and invisible grills installation services from Vijayawada, Andhra Pradesh. This Privacy Policy explains what information we collect through our website yatrienterprises.in, how we use it and the choices you have.

By using this website you agree to this policy. If you do not agree, please do not use the website.

2. Information We Collect

We collect only the information needed to respond to you and provide our services:

• Information you give us: your name, phone number, email address, city, the service you need and any message or photos you send through our contact form, WhatsApp, phone calls or email.
• Site visit details: your address and measurements, when you request a site visit or quote.
• Technical information: browser type, device, pages visited and approximate location, collected automatically through cookies and analytics tools.

3. How We Use Your Information

• To reply to your enquiries and give you quotes.
• To arrange site visits, measurements and installation.
• To provide customer support and after-service follow-up.
• To improve our website, services and advertising.
• To send service updates or offers, where you have agreed to receive them.
• To meet legal and accounting requirements.

4. Contact Form and WhatsApp

Our contact form opens WhatsApp or your email app with your details pre-filled, so your message is sent through those services. Their own privacy policies apply to messages sent through them.

5. Cookies and Analytics

Our website may use cookies and similar tools to remember preferences and understand how visitors use the site. We may use services such as Google Analytics, Google Ads and Meta (Facebook) Pixel to measure traffic and show relevant advertising. You can control or delete cookies in your browser settings. Disabling cookies may affect how some parts of the website work.

6. Third-Party Services

Our website may use third-party services, including Google Maps, Google Fonts, WhatsApp, Facebook and Instagram. These providers may collect information under their own privacy policies. We do not control their practices and encourage you to review their policies.

7. Sharing of Information

We do not sell your personal information. We may share it only:

• With our installation team, to carry out your service.
• With service providers who help us run the website, advertising or communications, under appropriate safeguards.
• When required by law, court order or a government authority.
• To protect our rights, customers or the public from fraud or harm.

8. Data Security and Retention

We take reasonable steps to protect your information from loss, misuse and unauthorised access. No method of internet transmission or storage is fully secure, so we cannot guarantee absolute security. We keep your information only as long as needed for the purposes above or as required by law.

9. Your Rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Please contact us using the details below and we will respond within a reasonable time, as required by applicable Indian law, including the Digital Personal Data Protection Act, 2023.

10. Children's Privacy

Our website is meant for adults. We do not knowingly collect personal information from children under 18 without a parent or guardian's consent.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with its update date. Please check it regularly.

12. Contact Us

If you have questions about this policy or your information, contact us using the details below.